STUDIO POLICIES
Please read before booking your appointment.
ALL CLIENTS
DEPOSITS
Due once you’ve received your appointment confirmation.
Deposits with Rhi
All over Color / High Impact $50
Reverse Balayage / Partial Custom / Full Custom $100
Global / Color Correction $150
Deposits with Sofi
Haircut $25
Color $50
Deposits must be made in order to secure an appointment within 24 hrs of booking. Failure to doing so, appointment is at risk of be cancelled.
Zelle deposits to: mastudio.space@gmail.com
CANCELLATION / NO SHOW / LATE POLICY
Any cancellation or reschedule made less than 48 hours will result in a cancellation fee. The amount of the fee will be 50% of the reserved services.
Any ‘no shows’ will be result in a fee of the full amount of your booked service. Failure to pay, client may not book future services until fees are paid.
If you are more than 30 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.
We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.
In the event of a true, unavoidable emergency, your cancellation fee may be applied to future services.
$15 will be added to your service if you are 15 minutes (or more) late.
FIX POLICY
You have 1 week to reach out if you are unsatisfied with your color and a fix is needed. Notice beyond 1 week of your appointment date, complimentary fix will not be provided.
Unsatisfied with the tone, placement and any imperfections (I’m human and mistakes can happen, I appreciate you letting me know.)
Not counted as a fix if you’re looking to be lighter. This would require another session of full lightening.